Webinars

Free Webinars from New Horizons Louisville

Stay On Top of New Technologies & Best Business Practices

New Horizons offers you free, educational webinars to keep you up to date on the latest technologies and best business practices. Stay informed with live presentations on a variety of IT and business topics. Subject matter experts with real world experience host each presentation.

Each highly interactive session allows you to ask questions and gain clarification in real time. Can't attend on the scheduled date? No problem. New Horizons archives its webinars, allowing you to analyze topics at a later date.

No Limits

You may choose to sign up for one or many of our free webinars, depending on your individual interests. If you know of others who would benefit from attending, please forward this free opportunity to them as well.

Upcoming Webinars

Watch recordings of previous webinars   Webinar Archives  

Your Future: Built on ITIL

DATE:  03/20/2019

TIME:  9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT

PRESENTER:  Adam Griffith - ITIL 4 Master Trainer

ITIL 4 is here. But what does that mean to you?

As the most widely accepted approach to IT service management in the world, ITIL is more than a framework. It can help individuals and organizations use IT to realize business change, transformation and growth, and the new ITIL 4 expands on previous versions of ITIL by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation.

ITIL 4 provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.

Join us to learn how to succeed by building your future on ITIL 4.


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Resumes that Rock: The Ticket to Your Next Interview

DATE:  03/22/2019

TIME:  8:00 am PDT / 11:00 am EDT / 3:00 pm GMT

PRESENTER:  Gary O'Neal - Recruiting & Corporate Hiring Consultant

When your résumé rocks, you’ll stand out from the crowd, prove your value and get that interview! This workshop provides a foundation that is key to building a resume that will best represent YOU.

What you'll learn:

  • How resumes are used in the hiring process
  • What differentiates a good resume from a resume that ROCKS
  • The difference between reality and myth for resumes and the hiring process
  • How to use your work history to create and support your own "unique professional brand"
  • Discover how best to handle career transitions and various unique situations

Learn a step-by-step process you can use to clarify where you are headed and easily communicate that to others. Understand how to position your strengths and all you bring to a hiring organization by attending this workshop!


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California Consumer Privacy Act (CCPA): What You Need to Know

DATE:  03/26/2019

TIME:  9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT

PRESENTER:  Trevor Hughes - CEO & President, International Association of Privacy Professionals

The CCPA will take effect January 1, 2020. That leaves little time for organizations to get smart about this regulation many believe has the potential to redefine digital privacy. Learn how the CCPA could affect you and your clients during this webinar featuring Trevor Hughes, CEO & President of the International Association of Privacy Professionals. Hughes will discuss the state of privacy in the United States, mitigating factors that spawned the new legislation, definitions and context around key CCPA terminology, and his predictions for how the law will shape the privacy landscape. If you want to be ready for the CCPA, and help prepare your clients, this webinar is your starting point.


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Acing the Interview

DATE:  04/05/2019

TIME:  8:00 am PDT / 11:00 am EDT / 4:00 pm GMT

PRESENTER:  Gary O'Neal - Recruiting & Corporate Hiring Consultant

So you have been called for an interview, what now?! Learn what you can do to set yourself apart from the other candidates. It’s all about being properly prepared and knowing how come across as a problem solver rather than just another job seeker. This approach will set you up for success and prepare you for your all important interview.

In this workshop, you will learn:

  • How to stand out and be seen as a problem solver and the candidate of choice
  • How to maximize the valuable time you have in front of the employer
  • How to utilize your research before, during and after the interview
  • How to answer and ask questions with confidence

You've worked hard to get the interview and you want to make a good impression, prove your value and get the job. You want to be prepared, focused and successful. Join us for this beneficial workshop and Ace the Interview!


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Leadership & Development: Making the Right Decisions Under Pressure

DATE:  04/16/2019

TIME:  9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT

PRESENTER:  Brian Ackles - Executive Leadership Coach & Professional Development Consultant

As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts. In this webinar, we will talk about learning to evaluate options, generating possible solutions, and logical strategies.

After this webinar you will have gained some insight to:

  • Make intelligent decisions with limited time and information
  • Reframe issues to ensure greater problem solving accuracy
  • Convert conflicting opinions into useful insights


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Effective Job Search Strategy

DATE:  04/19/2019

TIME:  8:00 am PDT / 11:00 am EDT / 4:00 pm GMT

PRESENTER:  Gary O'Neal - Recruiting & Corporate Hiring Consultant

Your goal is to land that job and you need an effective and assertive plan to do so! All hiring happens at the front of the line when you get to talk with the hiring manager, not at the end of the line when you apply for a job. This workshop teaches you how to get to the front of the line and helps you map out your action plan to be successful in your job search.

You will:

  • Transform any job search frustration into action items
  • Discover what components make up a successful strategy
  • Understand the difference between a "Hidden Job" and an "Open Job"
  • Learn how to use LinkedIn to connect with the right people

Past attendees report gaining insights allowing them to be more proactive and confident during the hiring and interview process. Take your activity to the next level, become a more effective and desired candidate by attending this workshop!


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Leadership & Development: Providing Outstanding Customer Service

DATE:  05/21/2019

TIME:  9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT

PRESENTER:  Brian Ackles - Executive Leadership Coach & Professional Development Consultant

In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. It is what brings customers to you, persuades them to select your offering over others, and keeps them coming back. But how do you provide excellent customer service and stand out from the crowd? In this webinar, we will discuss tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.

Through this webinar, you will discover how to:

  • Define customer service in relation to both internal and external customers
  • Recognize how your attitude affects customer service
  • Identify your customers’ needs


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